COMC Now Offering No Questions Asked Refunds
The popular marketplace is now offering an updated returns policy
COMC is one of those sites that is used quite heavily by some buyers/sellers and other collectors couldn’t tell you anything about it.
The site is definitely geared more towards collectors of newer cards. It’s dominated mostly by modern issues and post-war vintage. All of that said, there is pre-war there and, because I collect a lot more in addition to baseball, I’ve found myself there more and more often. Lately, I’ve even been playing orders for dozens of cards virtually every month. I have bought baseball there but often find those overpriced or not necessarily what I need. But I have also scored quite a few boxing, wrestling, tennis, golf, and even cricket cards as well.
Oh, and modern graded Star Wars stuff, which is a product of trying to collect way too much junk.
Now, I have used it to buy baseball cards. Sometimes in large quantities, even. I built much of my 1936 Goudey and 1941 Play Ball sets buying cards from the site, for example. And recently, I bought a bunch of 1951 Bowman cards that I wrote about. But in general, much of what I’ve bought there is not of the baseball variety.
At any rate, COMC is sort of like eBay without all of the work. It doesn’t get eBay’s eyeballs, obviously, but it has a dedicated following that is large enough to make selling cards relatively easy if your price is right. COMC does all the work for sellers, scanning the cards, listing them, and then shipping them to the buyer.
Recently, COMC has updated its return policies and it’s kind of a big deal. Now, they would always accept returns for mixups with orders, etc. But they are now offering an enhanced 30-day return policy where buyers can return cards within 30 days of receiving it (or within 60 days of purchase if that comes first). The return policy is no questions asked and here are the nuts and bolts with specifics.
While this is great news for buyers, it’s probably less so for sellers. Reading that fine print, COMC isn’t going to eat that cost of a return (not that you’d expect them to). Rather, the card will be returned to the seller and the seller will be on the hook for the return. Meaning that, if you sell a card and someone wants to return it, say, 25 days after they got it, they can do that now.
The 30-day return policy isn’t something unheard of as a lot of businesses operate this way. This is really geared more towards protecting buyers making online purchases. The interesting thing, of course, is that this is a bit different from most other online sales since COMC acts as an intermediary, taking hold of the item from the seller then ensuring it reaches the buyer. Because of that, buyers could generally feel safer as it was that their item would arrive. This, however, adds an extra layer of protection for buyers that can decide to return an item simply because they feel like it.
Returns for cards are always going to be problematic. That’s particularly true in the case of rare modern cards where prices can fluctuate greatly in a short period of time if a player suffers a major injury, etc. I’m not sure COMC’s new return policy is necessarily a bad thing. But it will be interesting to see if it deters some sellers from using the site.